Frequently Asked Questions
General FAQs
What is Shrimp & Grits Kids?
Shrimp & Grits Kids is a beloved brand of classic children's clothing and smocked outfits inspired by the beautiful Lowcountry of Charleston, South Carolina. We specialize in timeless, high-quality smocked dresses for girls, bubbles, swimwear, shoes and traditional children's apparel for boys and girls that captures the charm and whimsy of southern style.
What makes Shrimp & Grits Kids' clothing unique?
Shrimp & Grits Kids stands out for our unique children's clothing that blends southern charm with playful designs.
Founded by Megan Hewitt, an artist inspired by her daughters and Charleston's beautiful Lowcountry, our brand follows her simple philosophy that "children should be able to dress like children, and moms should be able to afford it." We create beautiful smocked outfits, bubble rompers, and classic children's clothing that celebrate childhood while maintaining timeless appeal. Our pieces are adorable and whimsical, made with quality fabrics that moms can afford.
Beyond our physical store in Mt. Pleasant and our online shop, we have a community of over 2,000 Affiliates nationwide who make our clothing available through trunk shows across the country.
How can I shop Shrimp and Grits Kids clothing?
You can browse our full collection of smock and whimisical children's clothing online at shrimpandgritskids.com. We offer everything from holiday-themed smocked outfits to everyday wear for babies, toddlers, and children.
You can also visit our physical store in Mount Pleasant, SC, to see our smocked dresses, bubble rompers, and more in person!
We also have sales representatives around the country ready to assist you with sizing, fit, and more to make your shopping experience easy and enjoyable.
Do you have a physical store?
Yes! We have a boutique store in the Sea Island Shopping Center in Mt. Pleasant, SC, where you can shop our collections.
Our location is: 1220 Ben Sawyer Blvd, Suite B1 Mt. Pleasant, SC 29464
How do I contact customer service?
Our friendly customer service team is ready to help with any questions about our smocked outfits, children's clothing, or orders. You can reach us by:
- Telephone: 843-884-9310
- Email: info@shrimpandgritskids.com
- Online Chat
- Address: 1220 Ben Sawyer Blvd, Suite B1, Mt Pleasant, SC 29464
Sizing & Product Information
How does your sizing run?
Each of our children's clothing items has its own sizing chart located on the product page.
We recommend checking these charts to determine the best size for that specific item, as sizing may vary slightly between different styles of our classic children's clothing.
What materials are used in your clothing?
All materials used in our clothing are listed in the details section of each product page.
How should I care for my Shrimp & Grits Kids clothing?
Care instructions are listed on each product page. Our clothes are meant to be played in! With that being said, we suggest washing with like colors in cold water and laying flat to dry to ensure that your garments maintain their cuteness for many wears to come!
Do you offer personalization or monogramming?
Yes, we do! Many of our children's clothing items can be personalized. Check out our monogram information here for details on available options and to see which items are eligible for this special touch.
Do you offer matching family outfits?
Yes! This is something that sets us apart! We specialize in creating adorable matching family outfits that make special occasions even more memorable. Our collections include sibling matching sets with coordinated styles for brothers and sisters, popular Mommy & Me dresses and outfits that let mothers and daughters share a special connection, and Daddy & Me options that create heartwarming father-child moments.
Our matching family collections shine especially bright during holidays, with coordinated outfits designed specifically for Easter, Christmas, Thanksgiving, and other seasonal celebrations.
Product Drops & Restocks
How often do you release new collections?
We have two major seasonal launches each year - our Spring/Summer collection debuts in January and our Fall/Winter/Holiday collection arrives in July.
After these big releases, we keep things fresh by introducing new complementary collections every week or two throughout the season. This gives you a steady stream of adorable smocked outfits and classic children's clothing to discover all year long!
Do you restock sold-out items?
We restock select items based on popularity and availability. Not every item is restocked, like limited edition and some seasonal pieces, so if you see something you love, we recommend purchasing it while it's available.
Can I sign up for restock notifications?
Yes! When browsing our smocked dresses, bubbles, rompers, or other children's clothing items, you'll find a restock notification option on product pages when your selected size or style is sold out. Simply enter your email address, and we'll let you know when that item becomes available again.
How do your seasonal collection drops work (Spring/Summer and Fall/Winter)?
Our big collection drops revolve around two big seasonal launches each year - January brings our Spring/Summer line, while July introduces our Fall/Winter/Holiday designs. These major releases set the tone for the season ahead with new styles and patterns.
Then, every week or two, we add smaller themed collections that build on the seasonal theme, including special occasion outfits, holiday-specific clothing, and everyday classics. This approach lets us keep bringing you new children's clothing options throughout the year!
Ordering & Shipping
What payment methods do you accept?
We accept a wide range of payment options for your convenience, including all major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay.
How do I place an order?
Shopping for our smocked baby clothes, kids shoes, and classic children's clothing is easy! Browse shrimpandgritskids.com, add your favorite items to your cart and proceed to checkout for a seamless shopping experience.
You can also work hand in hand with a local sales rep for a more hands-on shopping experience!
Do you offer gift cards?
Yes! You can purchase a gift card anytime at https://shrimpandgritskids.com/products/gift-card
A gift card makes the perfect present when you're not sure which adorable smocked outfit, kids swimwear, or classic children's clothing to choose. It allows parents, grandparents, or friends to select exactly what they need for their little one's wardrobe, whether it's a special occasion dress, holiday outfit, or everyday wear. Super easy and everyone loves them!
Do you offer free shipping?
Yes! You'll receive free shipping on all orders of $150 or more. It's the perfect opportunity to stock up on our adorable childrens outfits.
What should I do if I haven't received my order?
If your order hasn't arrived as expected, please contact our customer service team at info@shrimpandgritskids.com or call 843-884-9310. We're happy to help track down your order and resolve any shipping issues.
How do I track my order?
Tracking your order is easy! You can:
- After placing your order, check your confirmation email for a tracking number.
- You can also log into your account on our website, go to "Order History," and find tracking updates there.
- If you prefer, you can copy the tracking number and paste it directly into the shipping carrier's website (UPS, USPS, or FedEx).
- You are able to track orders through our chat feature.
- If none of those options work, feel free to email us at info@shrimpandgritskids.com for assistance.
How long does shipping take?
Shipping times vary based on the delivery option you select during checkout.
- Standard USPS shipping typically takes 1-7 business days (estimate only).
- Expedited options through FedEx are also available.
- Each shipping method shows estimated delivery timeframes during checkout.
Do you ship internationally?
We ship to military APO addresses only at this time.
Promotions & Discounts
Do you offer sales or promotions?
We run sales regularly throughout the year on our clothing.
- The best way to stay informed is to sign up for our newsletter, which gives you a 10% discount on your first order and keeps you updated on all our latest sales, promotions, and new collection releases.
- We also have a Birthday Club - sign up and we'll send you a special 10% OFF discount code to use on your birthday. It's our way of helping you celebrate your special day!
How can I get a discount on my first order?
It's easy! Simply sign up for our newsletter and SMS marketing to receive 10% off your first purchase of our smocked outfits, swimwear and all our classic children's clothing.
As a bonus, joining means you'll always be among the first to hear about our weekly promotions, flash sales, and exciting new collections as they launch.
Wholesale & Collaborations
Do you offer wholesale options?
Yes, find out more about our wholesale opportunities here.
Can I become a brand ambassador for Shrimp & Grits Kids?
We have a few different ways to share your favorite kids clothing! See our Hostess and Affiliate FAQ section below for details on how you can partner with us to promote our classic children's clothing.
How can I collaborate with your brand?
We love working with individuals and businesses who share our passion for quality children's clothing. Please contact us at social@shrimpandgritskids.com to chat about potential collaborations and how we can work together.
Where can I follow Shrimp & Grits Kids for updates?
We'd love for you to follow us on all our social media channels to stay updated on our latest smocked outfits, sales, and more:
- TikTok
Hostess & Affiliate Program
What is the Shrimp & Grits Kids Hostess & Affiliate Program?
Our Rep, Hostess & Affiliate Program offers you a way to earn cash or store credit by sharing our smocked children's clothing through personal referral links, social media, and Trunk Shows. You can join as a Hostess, Associate Sales Rep, or Sales Rep based on your sales level and preferences.
What is a Hostess?
A Hostess earns store credit by sharing a referral link or hosting a Trunk Show (online or in-person) featuring our classic children's clothing and smocked outfits. Hostesses receive store credit equal to 5%–7% of sales, with the percentage increasing based on the total amount sold.
What is an Associate Sales Rep?
An Associate Sales Rep earns cash commissions (7%–10%) on all orders of our smocked baby clothes and children's clothing placed through their referral link. The more customers shop our collections through your link, the higher your commission percentage.
What is a Sales Rep?
A Sales Rep is promoted from Associate Sales Reps who sell $12,000+ in a season of our children's clothing. Sales Reps earn higher commissions on our smocked dresses, bubble rompers, and other items, plus gain exciting team-building opportunities within our community.
How do I sign up?
Visit Join Our Team and complete the sign-up process to start sharing our smocked children's clothing. You can also email education@shrimpandgritskids.com for more details about becoming part of our growing family of representatives.